Terms of Service

1. Description of Service & Fulfillment Policy

Align & Hire provides a double-blind candidate-employer matching and assessment platform. Digital assessment credits purchased through the employer portal are delivered and applied to your account ledger immediately upon payment confirmation by Stripe.

2. Refund, Cancellation, & Dispute Policy

• Refund Policy: All sales of digital assessment credits are final and non-refundable once delivered to your account ledger.
• Billing Disputes: If you believe a charge was processed in error, you must contact us at alignandhirenow@gmail.com within 30 days of the charge date to request an internal review.
• Cancellations: Recurring subscriptions (if applicable) may be canceled at any time via the billing portal and will remain active through the end of the current billing cycle.

3. Promotional Credits & Usage Rules

Free or promotional assessment credits are non-transferable, have no cash value, and must be used in accordance with platform domain-validation rules (e.g., promotional credits cannot be applied to internal company email domains).

4. Limitations of Liability & Professional Disclaimer

Align & Hire acts solely as a candidate matching platform. Assessments are intended for professional development and team alignment purposes. Align & Hire is not liable for hiring decisions, employment outcomes, or workplace disputes.

5. Contact & Legal Information

For customer support, billing inquiries, or legal notices:

• Support Email: alignandhirenow@gmail.com
• Legal Business Entity: T. Thompson Consulting
• Governing Law: State of North Carolina, USA